Given the diverse roles and deep domain & technical expertise, Smartstatz provides the right blend of skills required to make client projects successful and investments relevant.



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304, Punit Chambers, Sector 18, Vashi , Navi Mumbai – 400705

Our Services

Dynamics 365 CRM Implementation

Driven by the passion of the ex-Microsoft team (Co-Founders), Smartstatz leverages 45+ years of combined IT & Industry expertise to ensure the success of CRM implementations and getting it right the first time.

Using our consulting approach and expertise across domains and industry verticals, Smartstatz adopts its proven Business outcome-driven methodology and identifies the Business Objectives, and defines the Critical Success Factors at the inception of the project.

These then become the benchmark/reference document for all other downstream activities. Given our deep domain expertise especially in Insurance, Realty, IT/ITES & BFS, Smartstatz provides the right blend of skills to make client projects successful and investments relevant.

What is Dynamics 365 CRM, and how can Smartstatz help with its implementation?

Dynamics 365 CRM is a customer relationship management solution provided by Microsoft that helps organizations manage their customer interactions and streamline their sales, marketing, and customer service processes. Smartstatz specializes in the implementation of Dynamics 365 CRM, ensuring a smooth transition and optimized utilization of the platform for your business needs. Our team of experts assists with system configuration, data migration, customization, and training to maximize the benefits of Dynamics 365 CRM.

How long does it take to implement Dynamics 365 CRM with Smartstatz?

The timeline for implementing Dynamics 365 CRM can vary depending on the complexity of your requirements and the size of your organization. At Smartstatz, we follow a structured implementation methodology that includes assessing your needs, planning, configuring the system, migrating data, and testing. While smaller implementations can be completed within a few weeks, larger and more intricate projects may take several months. Our team works closely with you to establish realistic timelines and deliver a successful implementation within the agreed-upon schedule.

Can Smartstatz customize Dynamics 365 CRM to fit our specific business processes?

Yes, Smartstatz understands that each organization has unique requirements and processes. We offer customization services to tailor Dynamics 365 CRM to your specific business needs. Our team collaborates with you to analyze your workflows, configure the system accordingly, and integrate any additional functionalities or third-party applications required. Through customization, we ensure that Dynamics 365 CRM aligns seamlessly with your existing processes, allowing for improved efficiency and productivity.

What kind of support and training does Smartstatz provide after the implementation?

Smartstatz provides comprehensive post-implementation support and training to ensure a successful adoption of Dynamics 365 CRM. Our team offers user training sessions to familiarize your staff with the system's features and functionalities, empowering them to make the most of the CRM solution. We also provide ongoing technical support to address any issues or questions that may arise after the implementation. Whether it's troubleshooting, system updates, or additional training needs, Smartstatz is dedicated to providing continuous assistance to optimize your Dynamics 365 CRM experience.