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Case Studies

D365 CE online - Loan Origination and U/W application

Company Overview

The company is a leading NBFC startup offering Business Loans and other financial products
such as Invoice Discounting.

Client Requirement

The client wanted to consolidate their current digital platforms such as Excel sheets, web portal to a Loan origination and U/W system primarily to cater to business loans. The loan origination could be done in a self-service mode by the applicant or could Relationship Manager (RM) assisted. Once the application was received a case transaction (loan application was created). Based on the Business PAN entered, a series of APIs needed to be triggered to establish the eligibility. The information received from the APIs had to be stored and an automated BRE-based scoring based on 29+ financial parameters was to be triggered to arrive at an application rating.

Solution Environment

Microsoft Dynamics 365 Customer Engagement / Power Apps

Team Size
  • 7-9
Project Summary

The solution was developed on the D365 CE platform and was integrated into the various regulatory sites such as NSDL, CIBIL, RoC, etc using a combination of APIs and Power Automate. A rules the engine was developed to assign weightage to each parameter based on which the overall score was calculated. Following are the key features/capabilities delivered

  • Product Configuration
  • API Ready – PAN Validation, GSTIN Compliance, Promoter / Director, Financials, Aadhar
  • Rules-based credit assessment for 29+ financial parameters
  • Credit approval note, Generation, Distribution & Approval.
  • Identify Process bottlenecks -Workflow-based application processing with comprehensive TAT Analysis
  • Enhanced stakeholder experience due to an intuitive UI and processes.
  • Ability to handle higher volumes
  • Straight through processing reducing manual intervention, errors, and TAT
  • Ability to track bottlenecks in the processes so that appropriate resources could be allocated